Terms and Conditions, Privacy/Security policy & EULA

 

TERMS AND CONDITIONS

1 Definitions

- "Buyer" means the individual or organisation who buys or agrees to buy the eLearning courses from the Seller;
- "Seller" means Food Alert Limited, 247-249 Cromwell Road, London SW5 9GA trading as itrainingcourses.co.uk, ilearningcourses.co.uk and mytrainingcourses.co.uk. (Registered in England 2490317. Registered Office: 247-249 Cromwell Road London, SW5 9GA. United Kingdom)
- "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;
- "Contract" means the contract between the Seller and the Buyer for the sale and purchase of eLearning courses incorporating these Terms
and Conditions;
- "eLearning courses" means learing courses delivered by electronic means to the Buyer who agrees to buy from the Seller;
- "Terms and Conditions" means the terms and conditions of sale set out in this document and any special terms and conditions agreed in
writing by the Seller.

2 Conditions

- Nothing in these Terms and Conditions shall affect the Buyer's statutory rights as a Consumer.
- These Terms and Conditions shall apply to all contracts for the sale of eLearning courses by the Seller to the Buyer and shall prevail over
any other documentation or communication from the Buyer.
- Acceptance of delivery of the eLearning courses shall be deemed conclusive evidence of the Buyer's acceptance of these Terms and Conditions.
- Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable
unless agreed in writing by the Seller.

3 Ordering

- All orders for eLearning courses shall be deemed to be an offer by the Buyer to purchase eLearning courses pursuant to these Terms and
Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reas
- When making an order through the Website, the technical steps the Buyer needs to take to complete the order process are described in the
Order Process section within the website.
- eLearning courses are subject to an End user license agreement. The buyer must agree to abide by the terms of this license agreement in
order to access the eLearning courses.
- The licence for the eLearning courses will expire one year after purchase.

4 Price and payment

- The Price of the eLearning courses shall be that stipulated on the Seller's Website. The Price is exclusive of VAT. The Price excludes delivery
charges.
- The total purchase price, including VAT and delivery charges, if any, will be displayed in the Buyer's shopping cart prior to confirming the order.
- After the order is received the Seller shall confirm by email the details, description and price for the eLearning courses together with
information on the right to cancel if the Buyer is a Consumer.
- Payment of the Price plus VAT and delivery charges must be made in full before dispatch of the eLearning courses.

5 Rights of seller

- The Seller reserves the right to adjust the price and specification of any item on the Website at its discretion.
- The Seller shall not be liable to anyone for withdrawing any eLearning courses from the Website or for refusing to process an order.
- The Seller reserves the right to withdraw any eLearning courses from the Website at any time.

6 Warranty

- The Seller warrants that the eLearning courses will at the time of dispatch correspond to the description given by the Seller. Except
where the Buyer is dealing as a Consumer, all other warranties, conditions, or terms relating to fitness for purpose, merchantability or
condition of the eLearning courses, whether implied by Statute, common law or otherwise are excluded, and the Buyer is satisfied as to
the suitability of the eLearning courses for the Buyer's purpose.

7 Access

- Following acceptance of order, the Buyer will normally be able to access the eLearning courses purchased instantly with a maximum of 1
working day.
- Access to the eLearning courses will be as specified in the confirmation email sent to the Buyer after payment has been received.
- The Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly
out of any failure to deliver the eLearning course.
- The Buyer must agree to any EULA (End User License Agreement) associated with the eLearning courses or materials purchased.

8 Use of the website

- Your use of the Website constitutes your agreement to all Terms, Conditions and Notices contained herein or otherwise posted on the
Website. If you do not accept any of the provisions of the Terms and Conditions, do not use the Website.

9 Cancellation and return

- The Buyer is responsible for inspecting the eLearning courses once they have accessed the eLearning materials. If the eLearning course is
not required by the Buyer then provided it has not been used then a refund will be provided. If the course materials have been accessed
and questions answered the Buyer shall be deemed to have accepted the eLearning courses.
- Where a claim of defect or damage is made about the eLearning courses then the Buyer shall be entitled to a full refund only if the
eLearning courses are in fact defective.
- If you are a consumer you have the right, in addition to your other rights, to cancel the Contract and receive a refund by informing the Seller
emailing info@ilearningcourses.co.uk within 7 working days of receipt of receiving access details to the eLearning courses.

10 Limitation of liability

- Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions
by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the Price of the eLearning
courses and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever. This
limit does not apply to any liability we may have for death or personal injury resulting from our negligence or for our fraudulent
misrepresentation.
- Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury resulting from the
negligence of the Seller or that of the Seller's agents or employees.

11 Waiver

- No waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in 
the future.

12 Guarentee items description

- We are providing this website and its contents on an "as is" basis and make no (and expressly disclaim all) representations or warranties
of any kind, express or implied, with respect to our website and the products to the fullest extent permitted by law. In particular we do not
represent or warrant that the information contained within the products is accurate, complete or current. We make every effort to ensure
that information contained in our website, databases products and pricing is accurate. However, we can accept no liability for errors or
omissions in such information.
- Photographs shown are for illustrative purposes only, while every effort is made to ensure the accuracy of colour reproduction, colour may
vary according to the settings of your monitor, software or printer.

13 Force Majeure

- The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances
outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery
or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its
obligations.

14 Severance

- If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent
jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these
Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.

15 Changes to Terms and Conditions

- The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances
outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery
or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its
obligations.

16 Governing law and juridiction

These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the 
exclusive jurisdiction of the English courts.
Guarantee Item descriptions 
We are providing this website and its contents on an "as is" basis and make no (and expressly disclaim all) representations or warranties 
of any kind, express or implied, with respect to our website and the products to the fullest extent permitted by law. In particular we do not 
represent or warrant that the information contained within the products is accurate, complete or current. We make every effort to ensure 
that information contained in our website, databases products and pricing is accurate. However, we can accept no liability for errors or 
omissions in such information.

Photographs shown are for illustrative purposes only, while every effort is made to ensure the accuracy of colour reproduction, colour may 
vary according to the settings of your monitor, software or printer. 
E. &. O. E.
All rights are reserved. Publication or distribution for commercial purpose of any information contained on the site is expressly forbidden 
without the prior written consent of Doctor Energy. All material and information on the site is protected by international copyright and 
similar rights. 
COMPLAINTS
Complaints will be dealt with fairly, confidentially and speedily. All complaints will be acknowledged within 7 days.

You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our website for 
placing orders. You also understand that we cannot and do not guarantee or warrant that (in the case of CD's, DVD's and software) any 
of the material contained within the products will be free from infection, viruses and/or other code that has contaminating or destructive 
properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other checks) to satisfy 
your particular requirements.

The limitations and exclusions in this clause do not affect your non-excludable statutory rights and only apply to the extent permitted by law.

 

PRIVACY AND SECURITY POLICY


1 ilearningcourses.co.uk is committed to protecting your privacy and maintaining the security of any personal information received from you. We
strictly adhere to the requirements of the data protection legislation in the UK.

2 The purpose of this statement is to explain to you what personal information we collect and how we may use it.

3 When you order, we need to know your name, address, username, password, telephone number, email address and card details. This
allows us to process and fulfil your order. You have the option to withhold personal information that is not required for the order process.

4 We use your personal information for payment, billing and access to e-learning materials which may be provided by third parties. We will
only contact you with your consent.

5 We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement
for credit/debit card validation during purchase.

6 ilearningcourses.co.uk never sends emails asking you to provide personal or credit card information. ilearningcourses does not disclose buyers'
information to third parties.

7 Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address
book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of
that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies.
If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site
is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Any information stored by itrainingcourses is encrypted for your protection.

8 We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access
in accordance with the UK data protection legislation.

9 In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for
authorisation outside the EU (European Union). Your information will not be transferred outside the EU for any other purpose.

9.1 Emails. We will send emails to you, for the purpose of informing you of new products, offers and services. You may opt out of this notification
service by replying to the email that was sent with the word "unsubscribe" (without the quotes) in the subject line.

10 This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are
text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your
use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use
this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and
providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where
required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address
with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however
please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the
processing of data about you by Google in the manner and for the purposes set out above.

11 If you have any questions about privacy please contact us at info@ilearningcourses.co.uk

 

CHGL E-LEARNING END USER LICENSE AGREEMENT TERMS (EULA)

IMPORTANT: CHGL (CHADWICK HOUSE GROUP LIMITED) IS PROVIDING THIS SOFTWARE FOR YOUR USE SUBJECT TO YOUR AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW ("EULA"). IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, YOU WILL NOT BE ABLE TO USE THE SOFTWARE. BY USING THE SOFTWARE YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTOOD IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.

1 Definitions

- The following terms shall have the meanings set out below:
(a) Licensee: means the person using the Product.
(b) Users: means an employee of the Licensee who has been Registered and has Enrolled onto the Product.
(c) Enrol: means the act of registering for and accessing a course by employees Registered by the Licensee and "Enrolment" shall be
construed accordingly.
(d) Product: means the web-based training product specified in the Form and any other related documentation or material, access to which
shall be provided by CHGL pursuant to this EULA.
(e) Registration: means the uploading of individual user details by the Licensee (or CHGL on behalf of the Licensee) onto the Product to
create accounts for Users in order for Users to access the Product and "Registered" shall be construed accordingly.
(f) GHCL: means Chadwick House Group Limited

2 Users

- Any password or User name assigned to a User by Enrolment shall be used solely by the User, is not transferable to any other User or any
other third party and shall be kept strictly confidential by the User.
- The Licensee agrees that:
(a) the Product may not be used by anyone who is not a User;
(b) its Users shall not disclose their personal password or identifier to anyone without CHGL's prior consent;
(c) it shall notify CHGL immediately if it becomes aware that a password or identifier has become known by anyone not authorised by CHGL to
use the Product, in which case CHGL shall be entitled to cancel that password or identifier in addition to any other rights and remedies it
may have; and
(d) it shall indemnify CHGL for all losses, damages and costs suffered or incurred by CHGL (including loss of revenue) as a result of any
unauthorised use of any password or identifier (or the Product) that is caused by the Licensee's breach of clause 3.3(a) above.
- Each User may print off extracts from the Product in hard copy solely for their own use in accordance with clause 2.2 provided any and all
copyright and proprietary notices are kept intact. The Licensee may not otherwise copy, alter, vary or modify or transfer use of the
Product to any third party.
- The Licensee shall be liable for any failure by any User to comply with EULA.

3 Intellectual property rights

- The Licensee hereby acknowledges that all intellectual property rights in the Product are owned by or licensed to CHGL. Save for the Licence
granted to the Licensee under EULA, nothing in EULA shall operate to transfer any Intellectual Property Rights in the Product to the Licensee.
- CHGL reserves the right to revise or amend the format and/or content of the Product from time to time. If CHGL does amend the format
and/or content of the Product, it shall attempt to ensure that there is no adverse change in the content, quality or performance of the Product.
- Save as expressly permitted hereunder and to the extent permitted by law, the Licensee shall not knowingly copy, alter, vary or modify the
Product or in any way affect or infringe CHGL's intellectual property rights, or enter into an arrangement, agreement or understanding which
would or might allow or encourage a third party to do so.
- The Licensee shall promptly notify CHGL in the event that it becomes aware of any unauthorised use of the Product or any actual or
suspected infringement of any of CHGL's intellectual property rights.

4 Licensee responsibilities

- Except as set out in EULA, the Licensee is not entitled to resell, rent, licence, distribute or otherwise transfer or deal with the Product.
Nothing in this clause shall prevent or restrict the Licensee's right to allow or arrange access to the Product by Users in accordance with EULA.
- The Licensee shall be responsible for ensuring that its hardware and software systems are capable of accessing the Product.
Accordingly, CHGL shall not be responsible for any failure of the Licensee to access the Product solely due to a failure of the Licensee
systems. Further, CHGL shall not be liable for any failure by Users to access the Product as a result of a failure of a User's equipment or
events affecting access to the Internet generally (which prevent or delay the User accessing the Product).
- The Licensee must not use the Product except as permitted under EULA, and shall not use the same for any illegal or unlawful purpose
so as to bring CHGL or its business, products or the services provided by CHGL under EULA into disrepute.
- The Licensee shall not knowingly or negligently upload, post, publish, transmit or transfer to the Product any software, files or other
material which
(a) is defamatory, illegal, obscene, threatening, abusive, or offensive (or is likely to be perceived as such);
(b) is in breach of any of CHGL's intellectual property rights, or damaging or adversely affecting data, software or the performance or availability of the Product;
(c) is in breach of any applicable law or regulation;
(d) contains any unauthorised advertising, promotion or solicitation; or
(e) materially misrepresents facts which may be damaging or injurious to CHGL or its subscribers or users. CHGL reserves the right to remove any such
software, files or material which would contravene these prohibitions.
- Save as may be expressly stated otherwise, CHGL does not monitor, approve, endorse or exert editorial control over information posted
by the Licensee, other subscribers or third parties, and, accordingly, CHGL gives no warranty, representation or undertaking in respect of such
information.
- The Licensee shall comply with all reasonable instructions as to the use of the Product which may be given by CHGL to the Licensee from
time to time in writing or posted on the Product from time to time, and shall comply with all applicable laws in exercising its rights under EULA.

5 CHGL warranties and disclaimers

- CHGL warrants for a period of ninety (90) days from delivery to Licensee ("Warranty Period") the media on which Product is supplied is
free from defects in materials or workmanship under normal use
- Save as set out in clause 5.1 above, CHGL gives no warranty:
(a) as to the accuracy, completeness or suitability of the Product, and the Licensee and each User uses the Product at its own risk;
(b) that the Product shall be compatible with the Licensee systems other than those meeting the minimum technical specification.
- To the fullest extent permissible by law all warranties, conditions or terms other than those expressly set out in EULA are excluded,
including but not limited to implied statutory conditions and warranties.
- CHGL shall not be responsible for any loss or damage caused or alleged to have been caused, directly or indirectly, by the information
or ideas contained, suggested or referenced or in the Product.

6 Miscellaneaous

- CHGL may assign this EULA to any affiliate company or to a purchaser of the intellectual property rights in the Product, but otherwise neither
this EULA nor any rights hereunder may be assigned (any change of control or merger of Licensee shall be included in the meaning of an
assignment) nor duties delegated by either party, and any attempt to do so will be void. The laws of England govern this EULA and all
matters arising in connection with it. This EULA shall be subject to the non-exclusive jurisdiction of the English Courts. No representation
or statement not expressly contained in this EULA nor any supplement, modification, or amendment of this EULA will be binding on either
party unless executed in writing by both CHGL and the Licensee.